![]() Since, we serve a few hundreds of people from a single download server. We load-balance our download servers based on the average download speeds people have + the number of connections we can handle safely and some. In your case, however, with your download speed, these nearly equal out or you are able to pull faster than we can pull from S3 on your behalf. During the “tock” step, that data gets sent out to CloudFront by writing the segment file from the in-memory filesystem to the socket that is associated to a specific downloader - in this case you. During the “tick” step, the download server retrieves a segment of an object on AWS (Amazon Web Service) S3 and stores it in it’s RAM, in an in-memory filesystem. The gaps you see in the transmission of your download comes from the fact that our download servers work in a “tick-tock” cycle. Please allow me to explain why this is, and hopefully provide some context as to the ‘why’ behind this inability to assist: In regards to your slow download speeds, I can confirm that, after discussing your case with our engineers, we’re unable to give you a concrete solution to improve your speeds with WeTransfer. It seems that you guys are right, the service sucks. I actually made an attempt to troubleshoot the dismal 8mbps I was getting from WeTransfer… while my D/L clocks 930 down, and roughly the same Up. No special restrictions placed what so ever The network router is plugged in directly via ethernet into the machine running Linux Flame/Windows VM Mac has antivirus, and so does the Windows VM machine (Bitdefender) and I don’t believe it to be interfering. There are no Firewalls set on any of these machines. I have tried using Safari, Firefox, and Ftp applications I am getting the same identical results on WIFI download from Macbook. On my 10gig E network - Linux machine using firefox.Īlso attempted My Windows VM using Filezilla, same results. When Files have been shared w me from clients this past week I am only getting max speeds between 8-38mbpps! (connecting to client FTP and WeTransfer) On I am getting 936mb Down, and about the same UP. ![]() I have been experiencing extremely slow D/L speeds when shared links are given to me… yet I can not determine why. I’ve been struggling with something that is puzzling as of late.
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